bitServe

Network Status

(Last Updated on Sunday, 06-Dec-2009 16:04:09 EST)

Having problems getting to your site? Check to see if there is any scheduled maintenance or known issues.

[01/18/2009] - The data center move was completed at 2:50AM Eastern. Please let us know if you have any problems. Thank you.

Update: Several people have reported problems today, and most of them were due to their DNS servers caching old information, please try the following

If you're using a Cable/DSL router, please try restarting it.

In Windows, flush your cache by opening a windows command prompt.

Start -> Programs -> Accessores -> Command Prompt

In the Command Prompt, type:

ipconfig /flushdns

If that doesn't, work, make sure you're not overriding the DNS settings in your hosts file. Open this file with Windows Notepad:

c:\Windows\system32\drivers\etc\hosts

If it contains any entries for your domains, delete them and save the file.

If that doesn't resolve the problem, please e-mail us your DNS servers which are viewable from a Command Prompt

Start -> Programs -> Accessores -> Command Prompt

In the Command Prompt, type:

ipconfig /all

Please rest assured that most of the rest of the world that's not having the same problem can reach your site and send you e-mail. Even through our DNS servers are set to only be cached for 10 minutes, unfortunately some DNS servers aren't honoring this setting.

[01/17/2009] - We are moving all customers to a new data center between 11:30PM and 3:30AM Eastern. You will be unable to access your bitServe hosted web site or e-mail during this time. We will be changing IP addresses on all customers. If you manage your own DNS, please contact us for the new IP address for your site.

[12/01/2008] - The upgrades went a little over, due to it being a sunday when most people had scheculed their personal backups. However, they went smoothly. Please let us know if you have any problems. Thank you.

[03/01/2008] - The upgrades went smoothly, but please let us know if you have any problems. Thank you.

[02/01/2008] - The upgrades last night went smoothly, but please let us know if you have any problems. Thank you.

[01/01/2008] - At 6:35PM Eastern, the bravo server had to be rebooted due to services unavailability. The hard reboot seems to have corrupted some files. Working to resolve. Server back up at 7:38PM Eastern.

[11/12/2007] - Rebooting bravo due to problems starting 7:00PM Eastern. Server available again at 7:22PM Eastern.

[11/07/2007] - Rebooting bravo due to problems starting 4:10PM Eastern. Server available again at 4:33PM Eastern.

Troubleshooting

Ping Me
Traceroute

Maintenance

Routine maintenance is done the last day of every month between 23:00 - 04:00 HRS (Eastern). Each server will be down for a short time during this window, allowing us to apply beneficial upgrades or maintenance on all servers.

Scheduled

[01/17/2009]
SCHEDULED

Server Moves:
All Servers

[11/30/2008]
COMPLETED

Upgrades:
Linux kernel
PHP 5.2.6 with MCrypt MySQL 5.0.67

[02/29/2008]
COMPLETED

Upgrades:
Apache HTTP 1.3.41

[01/31/2008]
COMPLETED

Upgrades:
Linux kernel-2.6.9-67
Apache HTTP 1.3.39
PHP 5.2.5
MySQL 5.0.51a
Perl DBI 1.601
Perl DBD::mysql 4.006